/* Futtura Light — identidad de futtura.ai (verde señal sobre negro verdoso) */
:root {
  --bg: hsl(120 14% 5%);
  --bg-2: hsl(150 12% 7%);
  --card: hsl(150 14% 9%);
  --card-2: hsl(158 16% 11%);
  --fg: hsl(100 15% 96%);
  --muted: hsl(120 6% 64%);
  --border: hsl(145 10% 20%);
  --input: hsl(150 10% 13%);
  --primary: hsl(126 69% 64%);
  --primary-ink: hsl(120 14% 5%);
  --signal: hsl(66 100% 64%);
  --danger: hsl(4 86% 62%);
  --warn: hsl(38 95% 58%);
  --info: hsl(193 90% 55%);
  --radius: 8px;
  --glow: 0 0 36px hsl(126 69% 64% / 0.28);
  color-scheme: dark;
}
* { box-sizing: border-box; }
html, body { margin: 0; background: var(--bg); color: var(--fg); }
body { font: 14px/1.5 'DM Sans', system-ui, sans-serif; -webkit-font-smoothing: antialiased; min-height: 100vh; }
h1, h2, h3 { font-family: 'Space Grotesk', 'DM Sans', sans-serif; font-weight: 600; letter-spacing: 0; margin: 0; }
h1 { font-size: 26px; } h2 { font-size: 18px; } h3 { font-size: 15px; }
a { color: var(--primary); text-decoration: none; cursor: pointer; }
.hidden { display: none !important; }
.muted { color: var(--muted); }
.small { font-size: 12px; }
.mono { font-family: 'JetBrains Mono', monospace; font-size: 12px; }
.error { color: var(--danger); min-height: 1em; margin: 6px 0; }
.kicker { font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .16em; color: var(--primary); }

/* Marca */
.brand { display: flex; align-items: center; gap: 10px; font: 600 18px 'Space Grotesk', sans-serif; white-space: nowrap; }
.brand b { color: var(--primary); font-weight: 600; }
.brand .logo { width: 32px; height: 32px; border-radius: 50%; display: grid; place-items: center; background: var(--primary); color: var(--primary-ink); font-weight: 700; box-shadow: var(--glow); }
.brand .lt { font: 700 10px 'DM Sans', sans-serif; letter-spacing: .12em; text-transform: uppercase; background: var(--signal); color: var(--primary-ink); padding: 3px 7px; border-radius: 4px; }
.brand.big { font-size: 26px; } .brand.big .logo { width: 42px; height: 42px; font-size: 20px; }

/* Controles */
.btn { font: 600 13px 'DM Sans', sans-serif; border-radius: var(--radius); border: 1px solid var(--border); background: var(--card-2); color: var(--fg); padding: 9px 14px; cursor: pointer; transition: border-color .2s, background .2s, transform .1s; }
.btn:hover { border-color: hsl(126 69% 64% / .5); }
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: .5; cursor: not-allowed; }
.btn.primary { background: linear-gradient(135deg, var(--primary), var(--signal)); color: var(--primary-ink); border-color: transparent; box-shadow: 0 4px 20px hsl(126 69% 64% / .25); }
.btn.danger { background: var(--danger); border-color: transparent; color: #fff; }
.btn.ghost { background: transparent; }
.btn.sm { padding: 6px 10px; font-size: 12px; }
.btn.wide { width: 100%; }
input, textarea, select { font: inherit; color: var(--fg); background: var(--input); border: 1px solid var(--border); border-radius: var(--radius); padding: 9px 11px; width: 100%; outline: none; }
input:focus, textarea:focus, select:focus { border-color: var(--primary); box-shadow: 0 0 0 2px hsl(126 69% 64% / .2); }
textarea { min-height: 90px; resize: vertical; }
label { display: grid; gap: 6px; font-size: 12px; color: var(--muted); font-weight: 500; }
.row { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.grid3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; }
.stack { display: grid; gap: 12px; }
.spacer { flex: 1; }

/* Login */
.login { min-height: 100vh; display: grid; place-items: center; position: relative; overflow: hidden; padding: 16px; }
.login-grid { position: absolute; inset: 0; z-index: 0; background-image: linear-gradient(hsl(145 10% 20% / .42) 1px, transparent 1px), linear-gradient(90deg, hsl(145 10% 20% / .42) 1px, transparent 1px); background-size: 48px 48px; mask-image: radial-gradient(ellipse at center, black 20%, transparent 75%); }
.login-card { position: relative; z-index: 1; width: min(400px, 100%); background: var(--card); border: 1px solid var(--border); border-radius: 12px; padding: 32px; box-shadow: 0 30px 90px -45px hsl(126 69% 64% / .45); }
.login-card form { display: grid; gap: 14px; margin-top: 20px; }

/* Barra superior */
.topbar { position: sticky; top: 0; z-index: 10; display: flex; align-items: center; gap: 24px; padding: 12px 24px; background: hsl(120 14% 5% / .9); backdrop-filter: blur(14px); border-bottom: 1px solid var(--border); }
#nav { display: flex; gap: 4px; flex: 1; overflow-x: auto; }
#nav a { color: var(--muted); padding: 7px 12px; border-radius: 6px; font-weight: 500; white-space: nowrap; display: flex; gap: 6px; align-items: center; }
#nav a:hover { color: var(--fg); background: var(--card); }
#nav a.active { color: var(--fg); background: var(--card-2); box-shadow: inset 0 -2px 0 var(--primary); }
.user { display: flex; align-items: center; gap: 12px; white-space: nowrap; }
.badge { background: var(--signal); color: var(--primary-ink); font-size: 11px; font-weight: 700; padding: 0 6px; border-radius: 10px; line-height: 18px; }
.chip { display: inline-flex; align-items: center; gap: 6px; border: 1px solid var(--border); background: var(--card-2); padding: 4px 9px; border-radius: 4px; font-size: 11px; color: var(--muted); }
.dot { width: 8px; height: 8px; border-radius: 50%; background: var(--primary); box-shadow: 0 0 10px var(--primary); }
.dot.off { background: var(--muted); box-shadow: none; }

/* Vistas */
main { padding: 24px; max-width: 1400px; margin: 0 auto; padding-bottom: 120px; }
.view-head { display: flex; align-items: flex-end; gap: 12px; margin-bottom: 20px; flex-wrap: wrap; }
.view-head p { margin: 4px 0 0; }
.panel { background: var(--card); border: 1px solid var(--border); border-radius: var(--radius); padding: 18px; }
.panel + .panel { margin-top: 16px; }
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; margin-bottom: 16px; }
.kpi { padding: 16px 18px; background: var(--card); border-right: 1px solid var(--border); }
.kpi:last-child { border-right: 0; }
.kpi .v { font: 600 28px 'Space Grotesk', sans-serif; }
.kpi .l { font-size: 10px; text-transform: uppercase; letter-spacing: .12em; color: var(--muted); }
.kpi.hot .v { color: var(--signal); }

/* Tablas */
table { width: 100%; border-collapse: collapse; }
th { text-align: left; font-size: 10px; text-transform: uppercase; letter-spacing: .12em; color: var(--muted); font-weight: 600; padding: 8px 10px; border-bottom: 1px solid var(--border); }
td { padding: 10px; border-bottom: 1px solid hsl(145 10% 20% / .5); vertical-align: top; }
tr.click { cursor: pointer; } tr.click:hover td { background: var(--card-2); }
.table-wrap { overflow-x: auto; }

/* Estados */
.st { display: inline-block; font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: 4px; border: 1px solid; white-space: nowrap; }
.st.en_cola { color: var(--signal); border-color: hsl(66 100% 64% / .4); background: hsl(66 100% 64% / .08); }
.st.en_atencion { color: var(--primary); border-color: hsl(126 69% 64% / .4); background: hsl(126 69% 64% / .08); }
.st.pendiente_llamar { color: var(--warn); border-color: hsl(38 95% 58% / .4); background: hsl(38 95% 58% / .08); }
.st.nuevo { color: var(--info); border-color: hsl(193 90% 55% / .4); background: hsl(193 90% 55% / .08); }
.st.resuelto, .st.resuelta_ia { color: var(--muted); border-color: var(--border); }
.st.transferida { color: var(--primary); border-color: hsl(126 69% 64% / .4); }
.st.abandonada, .st.fallida { color: var(--danger); border-color: hsl(4 86% 62% / .4); }
.st.en_curso, .st.saliente { color: var(--info); border-color: hsl(193 90% 55% / .4); }
.prio-alta { color: var(--danger); font-weight: 700; }

/* CRM */
.crm { display: grid; grid-template-columns: minmax(320px, 420px) 1fr; gap: 16px; align-items: start; }
.case-list { display: grid; gap: 8px; max-height: calc(100vh - 240px); overflow-y: auto; padding-right: 4px; }
.case-item { background: var(--card); border: 1px solid var(--border); border-radius: var(--radius); padding: 12px 14px; cursor: pointer; display: grid; gap: 4px; }
.case-item:hover { border-color: hsl(126 69% 64% / .4); }
.case-item.active { border-color: var(--primary); box-shadow: var(--glow); }
.case-item.ring { animation: ring 1.2s ease-in-out infinite; }
@keyframes ring { 0%,100% { border-color: var(--signal); } 50% { border-color: var(--border); } }
.case-item .t { font-weight: 600; }
.filters { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 10px; }
.filters button.on { border-color: var(--primary); color: var(--primary); }
.timeline { display: grid; gap: 8px; max-height: 360px; overflow-y: auto; }
.ev { border-left: 2px solid var(--border); padding: 4px 0 4px 12px; }
.ev.nota { border-color: var(--info); } .ev.estado, .ev.sistema { border-color: var(--muted); }
.ev.wa_in { border-color: var(--signal); } .ev.wa_out { border-color: var(--primary); }
.ev .meta { font-size: 11px; color: var(--muted); }
.bubbles { display: grid; gap: 6px; max-height: 320px; overflow-y: auto; padding: 4px; }
.bubble { max-width: 85%; padding: 8px 12px; border-radius: 10px; background: var(--card-2); border: 1px solid var(--border); white-space: pre-wrap; }
.bubble.cliente, .bubble.user { justify-self: end; background: hsl(126 69% 64% / .1); border-color: hsl(126 69% 64% / .3); }
.bubble.sistema { justify-self: center; font-size: 12px; color: var(--muted); background: transparent; border-style: dashed; }
.summary { background: var(--bg-2); border: 1px solid var(--border); border-left: 3px solid var(--primary); padding: 12px; border-radius: var(--radius); white-space: pre-wrap; }
.empty { padding: 40px; text-align: center; color: var(--muted); border: 1px dashed var(--border); border-radius: var(--radius); }

/* Agentes */
.agents { display: grid; grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); gap: 14px; }
.agent-card { background: var(--card); border: 1px solid var(--border); border-radius: var(--radius); padding: 18px; display: grid; gap: 10px; }
.agent-card:hover { border-color: hsl(126 69% 64% / .4); }
.modal-bg { position: fixed; inset: 0; background: hsl(120 14% 3% / .75); z-index: 50; display: grid; place-items: center; padding: 16px; }
.modal { width: min(820px, 100%); max-height: 92vh; overflow-y: auto; background: var(--card); border: 1px solid var(--border); border-radius: 12px; padding: 24px; }
.modal .foot { display: flex; gap: 10px; justify-content: flex-end; margin-top: 18px; }

/* Barras simples */
.bars { display: flex; gap: 10px; align-items: flex-end; height: 140px; padding-top: 8px; }
.bar { flex: 1; display: grid; gap: 4px; justify-items: center; font-size: 11px; color: var(--muted); }
.bar .stack-col { width: 100%; max-width: 46px; display: flex; flex-direction: column-reverse; border-radius: 4px 4px 0 0; overflow: hidden; min-height: 2px; background: var(--border); }
.bar .ia { background: var(--primary); } .bar .hu { background: var(--signal); }
.legend { display: flex; gap: 14px; font-size: 12px; color: var(--muted); }
.legend i { display: inline-block; width: 10px; height: 10px; border-radius: 2px; margin-right: 6px; vertical-align: -1px; }

/* Softphone */
.softphone { position: fixed; right: 20px; bottom: 20px; z-index: 40; width: 300px; background: var(--card); border: 1px solid var(--border); border-radius: 12px; padding: 14px; box-shadow: 0 20px 60px -20px #000, 0 0 0 1px hsl(126 69% 64% / .06); display: grid; gap: 10px; }
.sp-head { display: flex; justify-content: space-between; align-items: center; }
.sp-state { font-weight: 600; }
.sp-call { display: grid; gap: 8px; border-top: 1px solid var(--border); padding-top: 10px; }
.sp-who { font: 600 16px 'Space Grotesk', sans-serif; }
.sp-actions { display: flex; gap: 8px; }
.sp-actions .btn { flex: 1; }
.sp-dial { display: flex; gap: 8px; }
.keypad { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px; }
.keypad button { padding: 8px; }
.switch { position: relative; width: 44px; height: 24px; cursor: pointer; }
.switch input { opacity: 0; width: 0; height: 0; }
.switch span { position: absolute; inset: 0; background: var(--border); border-radius: 12px; transition: .2s; }
.switch span::before { content: ''; position: absolute; width: 18px; height: 18px; left: 3px; top: 3px; background: var(--fg); border-radius: 50%; transition: .2s; }
.switch input:checked + span { background: var(--primary); box-shadow: var(--glow); }
.switch input:checked + span::before { transform: translateX(20px); background: var(--primary-ink); }

.toast { position: fixed; left: 50%; bottom: 24px; transform: translateX(-50%); z-index: 60; background: var(--card-2); border: 1px solid var(--primary); padding: 10px 16px; border-radius: var(--radius); box-shadow: var(--glow); max-width: calc(100% - 32px); }
.toast.err { border-color: var(--danger); box-shadow: none; }

@media (max-width: 900px) {
  .topbar { flex-wrap: wrap; gap: 10px; padding: 10px 16px; }
  #nav { order: 3; width: 100%; }
  .user #userName { display: none; }
  main { padding: 16px; padding-bottom: 260px; }
  .crm, .grid2, .grid3 { grid-template-columns: 1fr; }
  .case-list { max-height: none; }
  .softphone { left: 16px; right: 16px; width: auto; bottom: 12px; }
}